Guest Relations Team are Phenomenal
Stayed 8 nights for meetings. The Guest Relations team at the entrance are phenomenal. The porter Paul Mwaka went out of his way to accommodate my special requests, was very attentive to the point of taking notes to make sure he got things right. Daniel too was very kind and supportive and whatever may not have gone quite right was somehow made better by this team.
Huge complex in beautiful gardens
Stayed here 3 nights for a big workshop, and enjoyed the stay. The hotel (well outside Nairobi city center) is enormous and spread out over large lush grounds, with lots of greenery, different buildings containing rooms, several restaurants, a casino, reception, bars, etc. As we were in all-day meetings we did not leave the hotel grounds, so I appreciated that the grounds were so lush and big, with lovely pools and walking paths (looking more like a resort than a conference hotel).
African Paradise
Had one of the best African experiences ever. The Nyama choma ranch atmosphere was electric, the dancers put the icing on the cake... Our waiter Elijah was charming , friendly from the word go, he got me to swear that I'll be back again at the Ranch😂😂 , he made the whole experience wonderful. He is a Five star ⭐
Excellent Service
Super excellent service. Amazing ambience, well manicured gardens and great food. The experience at the gym was super amazing as well. Kind and professional service from Christine Mugo at the reception. Keep it up!!
Great resort, easy to get to & friendly staff
Stayed with the kids for just two nights on route to a lodge in the National Park. Breakfast was really good, fantastic coffee. Swimming pool was clean but a little chilly. Rooms were good but we had booked for twin rooms and there was only one bed in each room, but it was fine as the kids just stayed in the same room. Check in was really easy. Very friendly staff.